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FAQs

Can I change my billing or shipping information?

Once an order is placed, changes are limited. Email contact@golvio.co.uk immediately during processing. If your order hasn't shipped, we may update the shipping address; once dispatched, changes cannot be made in transit.

What forms of payment do you accept?

We accept major credit and debit cards including Visa, MasterCard, and American Express, plus Apple Pay and Google Pay where available at checkout.

How do I know if my payment has been received?

You'll receive an order confirmation email with your order details after successful payment processing.

Do you provide an invoice?

Yes. An invoice will be emailed to your checkout address once your order is confirmed and payment cleared.

How can I track my shipment?

Once shipped, you'll receive a shipping confirmation email with tracking (if available). Track via the courier link provided.

What is the battery life on your smartwatches and fitness trackers?

Battery life varies by model: Garmin devices typically last 5-14 days, Fitbit 6-7 days, depending on usage and GPS features.

Do your fitness trackers sync with apps?

Yes, all major brands sync with their official apps (Garmin Connect, Fitbit, Omron Connect) via Bluetooth for detailed tracking.

Contact Information

Business Name: Golvio
Address: 25 Welbeck Road, Maidenhead, SL6 4EB, United Kingdom
Email: contact@golvio.co.uk
Phone: +44 1628 302133
Website: https://golvio.co.uk/

Contact Page: https://golvio.co.uk/pages/contact-us

Customer Service Hours: Monday to Friday – 9:00 AM to 5:00 PM
Average response time: within 24 hours

Contact Information

Business Name: Golvio
Address: 25 Welbeck Road, Maidenhead, SL6 4EB, United Kingdom
Email: contact@golvio.co.uk
Phone: +44 1628 302133
Contact Page: Click Here
Customer Service Hours: Monday to Friday – 9:00 AM to 5:00 PM
We do our best to reply to your e-mail within 24h.

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